Natasha Walker on facilitation - part 1 of 2

Shawn Cunningham interviews Natasha Walker on the essence of facilitation. During the conversation they share some practical tips and also agree on many pet hates. The issues discussed range from dealing with so-called difficult participants, balancing the role of facilitator and expert, and managing group work and feedback sessions. For more information on Natasha visit www.ifok.de or http://natashafacilitator.wordpress.com/